Roots Therapies is committed to ensuring that your privacy is protected. We will treat your data in the same way that we would wish our own personal information to be treated.
Roots Therapies may change this policy notice from time to time, this page is always available for you to view any updates. This policy is effective from 25 May 2018.
This notice explains how we use any personal information we collect from you through our consultation forms, website and digital communications.
Information we collect:
As a therapist I am legally obliged to take a medical history as well as your personal data. This is to comply with the code of ethics of my professional body AoR http://dev.aor.org.uk/uploads/
Code-of-Practice-2016- revision.pdf and RCOT/BAOT https://www.rcot.co.uk/sites/ default/files/CODE-OF-ETHICS- 2015_0.pdf
All Information collected is confidential and securely stored with physical, electronic and managerial procedures to safeguard and secure this. This information is also stored as hard copies in a locked secured filing cabinet. The information is required to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- To contact you directly relating to your therapy treatment (via phone, text/message, email as you prefer)
- To post related material to you.
This information is required to create a record of your service including only relevant information.
Information we collect from you will never be shared with anyone else.
This is also a legal requirement of my public & professional liability insurance with Alan Boswell https://www.alanboswell.com/
business/business-insurance/ care-medical/complementary- therapy/reflexologists/
Collecting your information
Using your information
If you agree to receive email updates, we’ll use your name and email address to send this information to you in the form of newsletters. By sending this information to you, we are pursuing our legitimate interest to provide you with the latest news, events, and information regarding our services. You have the right to object or restrict to this processing at any time, just let us know (see the Contact section below), or click on the unsubscribe link at the bottom of the email. We promise not to bombard you with information or irrelevant news. We use Mailchimp to send our newsletters. Please see Mailchimp‘s privacy notice https://mailchimp.com/legal/
privacy/ for further information.
Who else receives your personal data?
We will only share your personal information with third parties if required by law or if they are integral to the operating of our business.
Third parties operating on our behalf include third-party website statistics tracker (word press statistics tracking), third-party payment provider (Paypal), and third-party mailing provider (MailChimp). Data collected via our website and forms is encrypted in transit using highly secure TLS cryptographic protocols, and any third-party companies listed above that operate outside of the EU are registered with the US Privacy Shield and have updated their privacy policies to ensure your personal data is adequately protected in line with GDPR.
How long will we keep your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For those receiving our therapy service we will keep hold of your data during the period we provide our service to you plus 10 years from the date of your last treatment, in order to comply with UK record keeping requirements.
Controlling your personal data:
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us (see contact details below)
At any time you wish to be removed from emails, you may click “unsubscribe” at the bottom of the page at the end of any email.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us via the Contact page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We welcome any queries or enquiries or requests in respect of this notice, you can contact us by sending us an email to firstname.lastname@example.org